Where Your Details Sit and Who Sees Them
We collect what a cashier and a lobby actually need. That means the mobile number you open your account with, the name on it, the wallet you use for a bKash deposit or a Nagad transfer or a Rocket payment, and the reference numbers those wallets
-
1
return. We also log the handset model, the browser, the IP address and the login times, because that is how an account takeover gets spotted before your balance moves. Your password is stored hashed; nobody on our side reads it. We do not sell your details,
-
2
and we do not hand them to outside advertisers. Payment records go to the wallet operator and the bank that process the transfer, because that is the only way a Rocket payment or a bKash refund reaches you. Live table and slot activity is kept for
-
3
account reconciliation, and support tickets are kept so a second agent can pick up your case without asking you to repeat yourself. Retention follows what Bangladeshi record-keeping asks of us: transaction data stays for the period the law and the wallet operators require, and anything we
-
4
no longer need is deleted rather than archived. Your rights sit with you. Ask us what we hold, ask for a copy, ask for a correction, or ask us to close the account and remove what we are allowed to remove. Write from the mobile number
-
5
registered on the account so we can confirm it is you. Access to add7com depends on your local law and eligible regions, so if your region falls outside what we serve, we may hold only the record of a closed application.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.