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The Legal Terms Behind Your add7com Account

The terms on this page are the ones that apply the moment you open an account with us — eligibility, wallet matching, login security and how a payment dispute gets settled.

Eligibility by Local LawOne Account Per PersonWallet-Name MatchingPlain English Terms
add7com The Legal Terms Behind Your add7com Account
POLICY CONTACT PATHS

Getting a Straight Answer on Policy

You do not need a phone number or a counter to raise a legal question with us. Every account carries a help icon, and the chat window that opens reaches the same team behind your wallet queries in Dhaka and elsewhere. Anything you would rather put in writing — a name correction, a payment dispute, a request to close your account — goes through the contact form, which keeps a record on your file. Both paths land in one queue, so nothing slips between them

Live Chat Open the help icon inside your account panel and the chat window connects you to our team. Keep your account number handy so we can pull the right record without back-and-forth.
Account Message For anything you want in writing — a terms question, a wallet correction, a request to close your account — send it from the contact form so a written trail exists on your file.
Payment Disputes If you are contesting a payment decision, say so plainly and attach the wallet reference. That bKash, Nagad or Rocket number is what lets us trace the entry back through the cashier.
DATA AND LOGIN CARE

How Your Wallet Details Are Held

Your account holds two kinds of records: the details you type in, and the payment references that arrive from bKash, Nagad or Rocket when you fund your wallet. Both sit behind a login tied to the mobile number you registered, and a new device has to pass a one-time code before the session opens. We keep those records while your wallet is active and for the follow-up period local rules ask for. When you want something corrected, copied or closed, you ask in writing and we log the request against your file.

Wallet References

Your bKash, Nagad and Rocket payment references sit on your account so a withdrawal returns to the wallet you funded from. Only the staff who reconcile payments can open those records.

Cookies and Sessions

We use cookies to keep you signed in and to remember your language and currency choices. Clear them and the session ends, so sign in again before retrying a payment from that page.

Login Checks

Signing in from a new phone triggers a one-time code to the number on your account before the session opens. Change that number through support, never by opening a second account.

Records and Requests

We hold account records while your wallet is active and for the follow-up period local rules require. To fix a name or ask for a copy of your details, write in from your registered contact.

Policy Questions We Get Asked

The questions below come from messages we genuinely receive about this page — mostly eligibility, duplicate accounts, wallet matching and what happens when the wording changes. We answer them the same way we answer chat: directly, without legal padding. If yours is not here, the support section above is the quicker route, and a written reply lands on your registered contact so you have something to keep.

Eligibility depends on the law where you live and on the regions we can serve. We cannot accept an account from a place where this activity is not allowed, so check your local rules first.

Yes. One account agreement covers the sportsbook, cricket markets such as BPL and IPL, live tables and slots. Wallet, withdrawal and login rules are identical across all of them.

No. One account per person, in your own name, funded by your own wallet. If a duplicate turns up we may suspend both while we work out which one holds your balance.

Because that is how we confirm a payment belongs to you. A bKash deposit returns to bKash, a Nagad deposit to Nagad, and the wallet name has to match your account name.

Send the request from the contact form inside your account, naming what you want copied or changed. We reply to the registered contact and confirm once the record is updated.

The version published on this page is the one in force. We revise it when payment rails, providers or local rules shift, and continued use of your account accepts the new wording.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.